QATAR AIRWAYS

Qatar Airways has announced the introduction of an enhanced booking feature where customers can pay for reservations made on www.qatarairways.com at any Qatar Airways local office.

The new solution offers greater flexibility to passengers who can now create bookings online and pay for these bookings   in cash at a local Qatar Airways reservations and ticketing office.  Payment must be completed within 24 hours of creating the booking on www.qatarairways.com. Once payment for the booking is made, passengers can then check-in online and also select their preferred seat and meals. Passengers who prefer to pay with credit cards can still complete their travel arrangements online. 

Qatar Airways Chief Executive Officer Akbar Al Baker said that the new on hold booking functionality was introduced to give passengers more payment choices. “Our passengers want to be able to book online 24/7 and instantly access our latest offers. So this solution is both user friendly and gives passengers greater flexibility.” “Qatar Airways is committed to continually innovating and improving our products and services to enhance the travel experience for our customers,” he said.

Doha-based Qatar Airways recently launched its new-look, customer-focused, interactive website, designed for a complete user-friendly experience.

The website ensures seamless, easy and quick navigation through various pages, making booking with Qatar Airways effortless. Clicking on the interactive route map, passengers can easily choose their next travel destination and directly proceed to booking.

In addition to getting updated on their current flight status, passengers can select additional services with various hotel and car partners and even book a holiday package. 

Qatar Airways Senior Vice President Fathi Al Shehab added: “With the new service enhancement, passengers who were unable to make online bookings because they did not have access to credit cards, now have a more flexible payment method.”

Since the beginning of 2012, Qatar Airways has launched flights to Baku (Azerbaijan); Tbilisi (Georgia); Kigali (Rwanda); Zagreb (Croatia), Erbil (Iraq), Baghdad (Iraq), Perth (Australia), Kilimanjaro (Tanzania), and Yangon (Myanmar).

Over the next few months, Qatar Airways will launch services to a diverse portfolio of new routes, including Maputo, Mozambique (October 31); Belgrade, Serbia (November 20); Warsaw, Poland (December 5), Gassim, Saudi Arabia (January 7); and Chicago, USA (10 April 2013).

 

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